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Hariharan S filed complaint against Poorvika Mobiles Private on Jul 30, 2019
I purchased a mobile phone on **th July late evening for Rs.**,***/. Next day noticed that the mobile sold by Poorvika mobiles, Rajapalayam branch is the faulty one. So I contacted the authorised mobile service centre and they clearly have a certificate that its faulty one. They also advised me to get in touch with Poorvika mobile (Rajapalayam branch).
When I called them about this to get a refund amount I paid they are saying they can not return back the money as per their policy. Expecting a speedy solution for the time I spent and also the amount I paid them.
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
5
Total Complaints
2
Total Resolved
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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