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Surajit Mahapatra filed complaint against Idfc fastag on Feb 13, 2023
I received a message from IDFC Fast-tag stating that my KYC is not complete (after * yrs of using the Fast-tag). I uploaded the requisite documents on the portal post which I received a rejection email. I took it up with the customer service team and have been asked to share multiple documents without any closure. I am forced to take cabs because my Fast-tag has very little balance. I have been following up on this issue for over * month now without any sense of resolution of my problem
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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