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icici bank - fastag hotlisting without notice

Bharat Malhotra filed complaint against icici bank on Mar 27, 2024

I wish to file a complaint for hotlisting my fastag without prior notice and forcing me to pay double for my travel.
its been * days i have been trying to do the needful to get the hotlisting off from my account , morover customer care cuts my calls after making me wait for **-** minutes.
i wish to file a complaint with the highest authority possible

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

icici bank

79

Total Complaints

31

Total Resolved

39.24%

Consumer Satisfaction

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