Thebestwatches.in - Fake product received

Please look into the matter the details attached below. I am also linking a page where you can find complaints from other people for the same. https://www.complaintlists.com/tag/thebestwatches-in/
Regarding order from Thebestwatches.in. Order #him**** is confirmed!
hello@thebestwatches.in
support@thebestwatches.in
support*@nexxbase.com

Completely different product. You can't cheat like this. Refund my money back. Attaching pics of the same for comparison. I will return your product once I got a confirmation for the refund. Till that I am not going to return you over the given addresses, you might not refund the amount and take my money Rs ****/-. I tried calling your centre number many times given over website but no one picked up the phone and no response till now.
To: <support@thebestwatches.in>
Hello
I had made this order and received the box, I am completely disappointed with the product due to certain reasons mentioned below.

*. It's unable to charge I tried ** charges including cable given in the box. But didn't succeed so I didn't make my watch on till now.
*. The watch was given on the website page which I had ordered. It is different from what I had ordered. Inferior quality.
*. I tried calling the customer care but no answer till waiting for someone to attend the call for a long while.
*. I hope for the quality product and better customer service but things were completely different.
Anyways I request you to please refund my money as soon as possible because I am not willing to get it replaced or anything like that. It's completely ungenuine unacceptable thing which is not value for the money I paid as COD.