charmera - Fake product publication at facebook

I bought a product but it is never delivered to me.
Attaching the email

Dear Anuj Chaturvedi,

Thank you for shopping with CHARM-ERA store.



Your order #WCE**** has been shipped and will soon be reaching. You will now be able to track the progress of the delivery via the link below.

LP**************, shipped by CAINIAO courier.



Do note that shipping takes *-* weeks depending on location and countries. Days calculation does not include public holidays and weekends as it differs by different countries. Thus it is reflected in the estimated delivery date you were originally given. We do our best to ship out as quickly as possible.



The recent covid pandemic has affected all shipment progress. Thus, the shipment may prolong beyond your expected arrival date. For any overdue shipment that wish to cancel the order, you’re welcome to email at pp.help@customerline.co and we will provide you a solution/compensation with T&C.



We treasure you for shopping with us, your kind patience and understanding is highly appreciated. Feel free to contact us for any inquiry.



Thank you. Regards.