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Shopnik E Service Private Limited - Fake product is delivered

PEMMADI VINAY RAMNAICKER filed complaint against Shopnik E Service Private Limited on Apr 7, 2019

I've ordered Sony headphones and earbuds combo in the website *k**offers.com on *nd April ****. I got delivered the product on *th April ****. The product I received is totally different from the image they've shown on the website. They sent me a fake product. I tried to return the product but there's no response from their side. I mailed about this issue many times. But I didn't receive any emails from their side. Please rectify me with this issue ASAP. With this, I've attached the product's image.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Shopnik E Service Private Limited

82

Total Complaints

23

Total Resolved

28.05%

Consumer Satisfaction

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