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Stellarlifestyl - Fake ecommerce site ordered and paid for a product No response no contact details

Harsha filed complaint against Stellarlifestyl on Oct 21, 2022

Ive ordered a product (a relaxing chair type of ) from this site - stellarlifestyl. I checked the page before placing the order and appeared to be a bit ok. Then ive paid for the package and they showed a popup stating your order has been confirmed and payment is done. But i didnt reveive any email regarding the invoice , or any info that i placed an order , or any info regarding delivery date and related. I waited for * to * days , even then there's no message from them. Ive reached their website for contact details and there is no any phone number or fax , only email id is provided. I got suspicion and then mailed them using the provided email address , waited for * to * days , no response from them. Next day , ive searched for the website on google , it didnt appear(it opens only with the available product link which ive copied on the day of order).Then i realised that its a fake site and ive just paid for waste. Since then ive been waiting for response and searching solutions how to get back my money. ( the link - https://stellarlifestyl.co/product/lazy-rocking-chair-balcony-living-room-light-luxury-bedroom-single-sofa-reclining-chair-*/ )

Another observation - there is a genuine site named stellar lifestyle.
The fake site from which i placed order resembles this name with a letter less than the original. (Stellar lifestyl)

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Stellarlifestyl

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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