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Paulo Travels - Fake Bus Ticket Booking by Paytm

Nikita Satam filed complaint against Paulo Travels on May 9, 2021

I had booked two bus tickets on paytm from Kankavli to Miraroad - Paulo Travels
I paid rs **** for the ticket and i received a mail with the ticket details.
However on the day of travelling Paulo agents told me that there was no such booking made with the PNR that I received and I did not receive any details of the bus or the driver.
I feel like Paytm is scamming people by providing facilities as Paulo agents told me they have no link with the Paytm bookings

I request you to kindly refund the amount that I have paid orelse I will have tò take this ahead to the higher authorities

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Paulo Travels

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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