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Drapino - Failure to issue refund

Saipriya filed complaint against Drapino on Dec 21, 2018

I have bought a saree worth **** but I had been given a cheap quality product which could hardly cost ***. When I requested return they asked me to courier back with my own money and upon that they said Rs *** would be deducted extra and the remaining amount would be credited to the Drapino wallet but not to my bank account. Even after many reminders they didn't give me proper response. However I've couriered it back and mailed them with the courier slip. They didn't respond at least after the courier. Completely waste of money and time. Literally a fraud company. Such companies which are created to defraud customers should be wounded up and persons should be punished rigourously.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Drapino

38

Total Complaints

16

Total Resolved

42.11%

Consumer Satisfaction

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