Loading...
Akarapu Bhargav filed complaint against Airtel Broadband on Jul 1, 2020
This is Bhargav from Hyderabad.
Last month I applied for a plan change from *** plan to *** plan as I wanted an increase in the broadband speed.
To upgrade my plan, Airtel must change my Router box and give me the confirmation that the plan is upgraded but there is no such thing from Airtel.
Airtel didn't change my Router box, didn't increase my wifi speed but still they have charged me with *** plan this month, when I have questioned them, they are simply saying it is my mistake that I didn't complain to them regarding the box change issue and speed issue.
I've explained the whole thing to an Airtel Agent(Venkata Ramana) who called me regarding the delay in bill payment, he is simply saying I have to pay the bill at any cost after listening to my explanation.
Please update my bill to *** plan, so that I can pay my bill.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am complaining about broadband/wifi service which is not working properly since last **-** days but Airtel is not responding properly. After several escalations on Airtelapp &so much calls with Airtel customer car...
Its been * weeks we are facing frequent interruption on our airtel broadband. Me and my wife are working from home so we mostly rely on wifi but due to the outage our work is getting impacted. I called customer car...
Ordered for airtel broadband but manager informed service not available in particular area. If service not available why did they get money...? Its been more than * months but still not refunded. Poor response from ...
I order airtel broadband connection. Airtel representative came and explain the benefits of broadband plans . So I choose * year plan worth ***** rs. ( I paid in advance )in which I was promised to get ott apps like...
My connection is lost since * days and technician has also visited they denied they can't do anything in this and asked me to close my connection. The same thing they initiated to customer care also still airtel rep...