ARNOB DUTTA filed complaint against Big Bazaar on Nov 23, 2018
I bought * cream rolls from Big Bazaar, JC Tower, Main Road, Ranchi on ** Nov ****. My three old Nephews, Mother, Father ( both are senior citizens), Sister and Me ate the rolls. Later my dad found on his cream roll packet that it was expired. So we check the other packets and those were expired too, except one. My Mother and Sister's stomach was upset the other day.
I called the Big Bazaar customer care to report a complaint. The customer lady said the team will get back to you soon. Complaint number BB*********** was raised.
The next day i received a call from Big Bazaar Pune, the lady mentioned that the complaint has been registered for Pune branch so she will rectify that and mention it to the team. Also i asked her to ask any senior to call me, she said and than no more calls till now. Today i received this message from Future Group "Namaste! This is to confirm closure of Service Ref No. BB*********** For any queries, please call ***********. Thank you for shopping with us".
They bluntly closed my complaint without addressing it.
My two nephews, who are only three years old and they are from UK also ate that. Three rolls were expired two months back. Ridiculous Big Bazaar! Shame on you.
I can't believe Big Bazaar can do these to us. We believe in such a big companies to sell genuine products and this is how we are been fooled.
Details of the Pruchase:
Date of Purchase : **-**-****
CH : ******
TILL No. **
MEMO. NO. *******
Tr : *****
St: ****
I'll attach the cream roll packet pictures which has the dates on it and also the bill.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
The big bazar refund card has balance left, but no action is taken in present outlets and big bazaar customer care not receiving phone calls
namaste mera naam Kiran Shukla hai main prayagraj Uttar Pradesh ke Rahane wali hun meri shikayat yah hai ki January **** Ko Maine big bajar se membership ka card banvaya Jo
Hi We had purchased items from big bazaar near ISKCON Bangalore during July **** wherein we were issued Big bazaar Total profit card to be redeemed later on for Rs *****/- wherein we have balance if Rs ****/- to be...
In BIG BAZAR future pay wallet i deposited **** rupees but they sold to reliance whe i asking reliance they are not giving..please look into the matter
Big bazaar collected amount as future card membership, now company closed operation in Udaipur and after multiple reminder not returning money.