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Baskin Robbins - Expired and stale quality ice cream

Ryan Tusi filed complaint against Baskin Robbins on Feb 12, 2023

Ordered ice cream and realised it was caught by fungus and left over water was frozen on top of it. Then I checked expiry date, it was expired and they intentionally erased half of the expiration date. I need a refund, this is not a food which takes a chef to make. This is a packed food and giving expired food is like stealing money. I raised a report on swiggy and they gave some *** rupees voucher. So by this they are stealing my remaining *** rupees. I need a full refund and take your ice cream back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Baskin Robbins

3

Total Complaints

3

Total Resolved

100.00%

Consumer Satisfaction

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