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Expertrons - Expertrons pro

Rushab Prakash Rangari filed complaint against Expertrons on Jun 14, 2022

On November i got a call from Expertrons. They told me they will provide me a job in big MNCs as they claim to have their experts who will help us to get job in such big MNCs. They said as soon as I get a job they will charge me in monthly installment and have to pay for a certain time period. The sales team claimed that my package will be definitely more than * l.p.a inspite of repeating multiple times that i was unemployed for * years. They gave me the assurance and made to purchase the expertrons pro package which claims the ***% job guarantee. Later they told that i have to provide this and such document and illegally took a loan from a finance company which was also a finance partner of expertrons. As this NBFC was the financial partner i was only little worried. But later they told me to pay additional of **** again. And then after * days they again one more NBFC which was also the finance partner of expertrons have called me to take my e-mandate. And in this way the two finance company namely Financepeer and Earlysalary have funded ₹* lakh for the Expertrons pro package. Which I understood later that they have taken the loan which I have to repay in ** months. They assured me and before starting the class they have made me sign the agreement. As i was cautious at first asked them in detail but they told me you are too scared for signing as it won't effect you much. Told me you will be making the best decision by signing the agreement as i was very scared that time. I told them to cancel the loan but they talk to me for hours convincing me that it was a laon taken for you and we couldn't cancel now. And now i have to continue with the program. When i proceeded with the program. I found many of them. But there was no communications between us. They didn't allowed us to communicate with other job aspirants. The program was divided into two segments. The first segment was the Job Readiness Week JRW for the whole week. The total hours spent was only * hours in the whole week. Later the technical segment which was carried for * weeks. The total hours spent was only ** hours. I.e * hours a week for * weeks. The total time they took was ** hours in a month and told me that you successfully completed the Expertrons pro program. The technical segment they taught was the subject of a management program and declared it as technical segment. They also claimed that they will give us the capstone project, which i never got the access to that was the main reason I agreed for the program. Now my EMI payment of ₹**** have been started from January and i paid for continuous * months. I got self placed in another company and when i asked them to terminate the program they told me to pay the whole amount as i have the sign the agreement with them which i was never going to sign but made me to sign forcefully.. i have read many such reviews of them and i too want justice for me. I don't want to pay them anymore. They have taken the loan from me in illegal way.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Expertrons

11

Total Complaints

6

Total Resolved

54.55%

Consumer Satisfaction

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