EXPERTRONS TECHNOLOGIES PRIVATE LIMITED - Expertrons Fraud Scam

*. It started with Instagram ads by Expertrons for franchise business in education sector, with great profitability.
*. I was Called by their agents numerous times detailing how it is such a great business opportunity.
*. I mentioned to them that my focus will be B*B as I am working mother, and I do not have the time to approach individual students. They said that you have to approach colleges, and we will do the rest. We will do the PPTs, visit them, etc.
*. They said you will get an account manager, and you can also get an intern/salesperson through us who will make the calls for you.
*. Gave example of people who did sales of **-** lakhs in a month.
*. Told to directly connect with Richa, who is the founders wife. Who then called me and convinced me about the business. I said I will deposit amount in a month’s time. Told to deposit **k token booking amount. She and her colleague, Ankita, called me till ** pm in the night saying that there is some late night meeting of finances, and we have to show there, so you send the money immediately.
*. I did not have the remaining amount in cash, so I took a loan hoping that the business will give me returns to cover my loan and interest amount. And after * month I deposited the remaining amount, *,**,***.
*. Three day training program, where they detailed about all their courses.
*. Kept asking them for an intern, did not allocate anyone for * months.
**. Tried to connect with Ankita, got to know she has left the organisation.
**. My then account manager, Ojasvi, would not create the dashboards, give product links, or other required information on time.
**. Complained about operational management, and Mr. Siddhartha connected and assured for better management support henceforth. Also said that I will have to make all the calls to leads myself and convert the leads myself, Expertrons will not help with that. This was something that was not mentioned to me earlier while investing in the franchise.
**. I was allocated an intern, who left after one month, as he was suppose to start his masters program, whose salary I paid. Later when the intern asked for a certificate of work, expertrons denied to give any.
**. Eight courses were a part of my investment plan, which I could sell at ***% profit, but these courses included in the package were of low market value with no buyers.
**. When I tried to connect with Mr. siddhartha next, he had left the company.
**. I was connected with Mr. Anup pandey who was the B*B strategy head at the time, but again when I tried to reach out to him next, he had left the company.
**. Meanwhile, had a change of four account managers, ojasvi, srishti, vishal, milan within a span of *-* months.
**. The last account manager, milan, was never available when I tried to reach out to him. Delayed texts, and would not be available for scheduled meeting. Anytime I needed an immediate guidance from him so I could Materialise a college deal, he was never available.
**. Even tried to reach out to Richa sometimes when there was no connect with account manager, or to let her know the grievances, but she would either not pick the phone or always say she is in a meeting. Stark contrast from when she and her colleague would call late in the night to get me to transfer money.
**. In the end, the role of account manager by milan, was transferred to a person named Dheeraj, who started to take calls/ texts on behalf of milan.
**. One student that took their course through me, Vanshaj, would call me again and again telling that the concerned persons who were to look after course delivery were not responding to him.
**. It took the management one year plus to give me individualised links to the courses that I could sell online, and that too after repeated requests.
**. I paid additional money to do online marketing for these courses through a third party, and when the needed pixel codes to be fired from the company’s end, that support was also not provided.
**. Upon further investigation online, I also came across across about fraud complaints by students for the the company, where they push students to buy their course and take loans in their name, and when students cannot pay the EMIs, they get bank calls and bad credit score.
**. Some of the channel partner training sessions that have been shared by the company, role play how they can manipulate tier-two city students into buying their courses, and if they show hesitation, it should be told to student that they are not serious about their careers. And finally push them into taking loans to buy their courses.
**. The company is scamming both its franchise partners and students. They use franchise partner investments as profit, while they don’t make it clear at the time of the deal that the role is essentially of becoming a salesperson for the company. They treat you as salesperson while also take hefty investment amount from you.
**. The management is very dubious and engaged in unethical behaviours, taking hard earned parents money from students of small cities in exchange for fake promise of getting a placement.
**. Similarly, they take channel partners money in the name of franchise business and then are not to be heard of again.
**. Seek refund of * lac invested amount plus damages.