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Purva Pandit filed complaint against Lea Clothing Co on Mar 25, 2022
False promised made my the brand
My product had reached for an exchange on *th March. **+ days have passed and there is no communication from the brands side
I am following everyday and i keep getting false promises such as ‘this friday it will ship’ * such weeks have passed
They dont have basic courtesy to reply back if they say they’re checking. Why does the customer have to follow up again for a product they have paid?
They have not provided an exchange nor returned my money
They give store credit. Why will i accept store credit of a store who gives such service? To again go through this mental state?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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