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Redtape - Exchange policy

Navroz filed complaint against Redtape on Jul 30, 2024

I recently purchased two shirts from the Redtape store located in Phase *, Mohali, at a total cost of Rs. ****. On the same day, I returned one of the shirts due to a size issue and exchanged it for another shirt that was Rs. ** less expensive. However, instead of returning or adjusting the remaining amount, the store staff compelled me to purchase three paper bags worth of Rs. ** & misbehaved verbally when crossed questioned .

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Complaint Status

Resolution Demanded:

Apology letter from company

Redtape

14

Total Complaints

10

Total Resolved

71.43%

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