Facebook Pixel Tracking

Redtape - Exchange policy

Navroz filed complaint against Redtape on Jul 30, 2024

I recently purchased two shirts from the Redtape store located in Phase *, Mohali, at a total cost of Rs. ****. On the same day, I returned one of the shirts due to a size issue and exchanged it for another shirt that was Rs. ** less expensive. However, instead of returning or adjusting the remaining amount, the store staff compelled me to purchase three paper bags worth of Rs. ** & misbehaved verbally when crossed questioned .

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Redtape

20

Total Complaints

14

Total Resolved

70.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sayali on Aug 27, 2025

Redtape – Refund not received yetClosed

I ordered a shoes and mistakenly i ordered a smaller size it was not even shipped and I canceled my order immediately, but i paid for that and i am trying to reach out them by the help of their customer service but...

Rudra Pratap Chauhan on May 25, 2025

Redtape – refund not processed Closed

i ordered * redtape shoes for their official website and i raise return request one was pickup and *nd was not and i don't have any information about my money and they are not picking the call

ronak gayari on May 4, 2025

Redtape – Not get my refund Closed

I order a redtape shoes on ** and I don't like that shoe because that was not looking good and I apply for return and than the guy come and take shoes and than it's been ** days no information about my refund or any...

Heena Chaudhary on Apr 7, 2025

Redtape – Refund not received Closed

I had ordered a women purple sneakers from redtape official website. The product was delivered but had size issues so i decided to return it . Picked up done from my house but I didn’t get single penny of my refund ...

Faizan Hussain on Aug 10, 2024

Redtape – Product not delivered yetClosed

I ordered two pairs of slippers out of which only one pair came and I prepaid for two pairs.