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Brand factory Online - Exchange issues not done over one month

Bharti filed complaint against Brand factory Online on Sep 29, 2020

I was ordered on ** August ****. There is one bare denim jeans which is not comfortable fitting..so I I request for exchange on * September ****. Still no one is ready to pick up..
I called and mailed so many times to brand factory online but there is no response and no action...

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Brand factory Online

13

Total Complaints

7

Total Resolved

53.85%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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