Facebook Pixel Tracking

Zink London - Exchange denied

Richa Khurana filed complaint against Zink London on Apr 7, 2021

I washed the item as a precaution for Covid immediately after it got delivered and found that it had shrunk at least * inches. I logged an exchange request on the app and also wrote to the customer care explaining the situation. I got a blatant response saying "Used clothes cannot be exchanged".
I need the exchanged item because this size is completely unusable for me now.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Zink London

8

Total Complaints

7

Total Resolved

87.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Aditi Singh on Dec 31, 2022

Zink london – Money didn t refunded Closed

I have ordered on *rd December **** one item of zink London and I returned it on * th December ****. But I didn’t get refund till date.

Sanvedana Vikas Kamble on Nov 24, 2022

Zink London  – I want my refund in my bank account Closed

I didn't received refund even I did return my product

Disha gupta on Oct 9, 2021

Zink London – Refund Closed

I have ordered a jacket for **** and received a jacket with torn button it's been so long haven't received the refund but i checked on delhivery app it's showing product has reached the destination back! So kindly r...

Ashwini on Aug 2, 2021

Zink London – Return and refund of productClosed

I have ordered one dress from Zink London after receiving the packet I checked and I doesn't like the product and immediately sent a return request but from two days I was waiting for their response n sent a mail al...

Swetha on Aug 2, 2021

Zink London – Not responding for returnsClosed

I ordered a dress from zink london , when i received and opened it , i didnt like the colour of the product so i wished to return it , so i made a request for return in the site , but my resquest has been in pending...