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Grocery items - Excessive partner delivery charge

Samay filed complaint against Grocery items on Jul 14, 2022

Before payment No delivery charge was shown. While making payment they added around **% of total bill amount that I have paid inadvertently. After raising the issue they justify the excessive charge and customer care also not answering properly.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Grocery items

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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