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Zolo Stays Chennai - Excessive Electricity Bill

Subha Satya Dash filed complaint against Zolo Stays Chennai on Jul 10, 2023

I've been in Zolo Playa A, Chennai since April ****. I stay in a triple sharing room. For the months of April and May that I have been here, the electricity bill was restricted within ***-***. When I receive the EB for the month of June, it was suddenly ****.

How could I possibly use *** units per head? I live in a triple sharing room. This is rent for the entire room and not me alone. There has to be a mistake. Even *** units don't cost that much.

When I raised a ticket, they just blatantly informed me that it was my consumption and the price is fair. Me and my roommates go.to office *-* days a week and we're not in the room for more than ** hours/day.

This needs to be resolved or else they are going to keep charging the ridiculous EB without any accountability.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zolo Stays Chennai

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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