www soundaudioz com - Duplicate item delivered

B Kranti Kumar filed complaint against www soundaudioz com on Feb 18, 2020

I ordered Samsung level u Bluetooth headset
But I got some different company product . The ordered confirmation details are below.

Hi B Kranti Kumar, thanks for your purchase of Rs. *,***.** from Sound Audio! We'll notify you when it ships. View order : https://www.soundaudioz.com/***********/orders/***c*d*b*b**bc*****cd**bc*ab*ba*/authenticate?key=*cf***fb**bf*d******ae***a**e***

Please initiate return and refund my money.

The account details are below

Name : B Kranti Kumar
BANK : STATE BANK OF INDIA
Ac number : ***********
IFSC CODE : SBIN*******
Contact Number: **********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase