Reliance Fresh - Double Payment Deduction

I have made one transaction for an amount of Rs. ****.**/- with GPay during my visit to Reliance Smart in Tadepalligudem, West Godavari (District), Andhra Pradesh, India (Pin Code: ******) on **th June, ****. When it Comes to Payment Issue amount was deducted from my CBI Bank Account ( SB A/c No.: ********** & CIF No.: **********) and the transaction was Successful after ** Hours(recently came to know this through Ombudsmen Scheme). and hence i made the Payment by Cash at that time because of Transaction delay. Later when i approached Reliance Smart about the transaction made through GPay by me, Reliance Smart Official asked me to contact the Bank Customer Service Center to raise the Charge Back Request due to nor receipt of this amount by Reliance Smart. Afterwards I have raised Chargeback Request twice for the declined transaction amount of Rs. ****.**/- and didn't get any positive reply from the Tadepalligudem Bank Authorities. recently it is known to me the transaction was successful and payment done to reliance fresh account. so revert my amount which was paid by hand, failing which I will be forced to proceed legally...

All the related proofs about the above said, attachments may please be considered...