Ifb Appliances - DISHWASHER ISSUE NOT ADDRESSED FOR 6 MONTHS CAUSING KITCHEN DAMAGE

I am writing this message to express my sheer disgust, unhappiness and turmoil in dealing with the IFB Goa team. I had spent about * lac INR in getting a bespoke modular kitchen for my apartment in Kamat Galaxy, Caranzalem -Panaji Goa in ****. A built-in dishwasher was a also a part of the same set up. It's been * months that we have been having trivial but impactful and irritating issues with the dishwasher (the motherboard conks off, there is leakage of water in the top control panel and now, the wooden door is all puffed up due to the leakage). This is huge damage.

My wife, who runs the show with * small kids and an elderly father who suffers from Parkinsons at home, whilst I am in Bangalore, has gone through a lot of stress, anxiety and hassles in dealing with this issue and the IFB team in Goa has not been helpful at all. The cycle is: Raise a ticket--> wait for someone to turn up-->get assured of fixing the issue---> NO RESPONSE.
We are at crossroads with this and are not sure what else to do. I am sure you understand a customers plight and pain in such circumstances. I seek your help to address this issue that has been hassling us for over * months now. It was with a lot of pride and zeal that we went in for an IFB set-up, but have been met with only disappointment and frustration which is slowly turning into anger.