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Augmont gold private limited - Digital gold purchased but not reflected

Abdul rahman filed complaint against Augmont gold private limited on May 18, 2021

Sir
I have bought digital gold on uostox worth rupees **** but it has been discarded and not reflected while I have made the payment to Augmont account using Gpay and the payment was successful yet my gold portfolio isn't reflecting and acknowledging the transaction that took place
Rs.****.** is debited from Kotak Bank a/c XXXX**** to augmontgoldprivatelimited.rzp@axisbank on **-**-**. To report fraud/raise dispute, click kotak.com/fraud. New balance: Rs. *,***.**

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Augmont gold private limited

1

Total Complaints

1

Total Resolved

100.00%

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