Candere A kalyan jewellers Company - Different product Received But full refund amount not received

I was Oder on time product is different but I have totally different like material , wt ,width,metal and gross weight also so I have received totally different Oder and refund my total amount as per original payment method,

I m really not satisfied with your response. Each one is telling different thing. I told clearly before placing the order that i need it before ** May and then only i placed the order. I placed the order on **th April they informed me i will get it in **days. Its going to be a month time now. I have been following daily with calling and mailing the team reagrding this,
Than after that I have received totally different and customer not ready to refund my ***% Amount, Worst experience of my life was that I purchased order from their website, these people are fraud, This is my sincere request to anyone who is reading this please do not buy anything from them. They take almost **to **days for the order to dispatch and then handover your expensive stuff to some *rd class logistics company called BVC logistics these logistics people refuse your delivery for many many days and if the order is handed to their executive he fails your delivery stating that customer was non answering and when you call them to inform that you did not receive any call they inform you that we are short staffed hence could not deliver so in short your expensive order is handed to unreliable people. So please be aware of these people they are completely fraud.