Craze N Demand - Different product delivered and not responding for return

I have ordered a dress from craze and demand which cost Rs.****/- and received the product is of so poor quality and not the same what they have displayed regarding the material and the design and the kind of work. As their cancellation policy has returned within * days, I have done it on the *nd day immediately through their website after checking the product. The customer care number which was mentioned on the website is getting connected to some other company called peach mode and they are rejecting calls directly. Also, after repeated emails, they have replied today saying there is no return for this product which is not true. I have returned the product on their website If it doesn't have a return it doesn't show that it is waiting for approval for few days wherein now when I checked the website in my account they have removed the orders placed, delivered and return details of the order. I mean all details regarding the order itself have been removed from the website. Also when I tried replying to their email today there is a failure notice which I feel they change email IDs. After all this, I have gone through the reviews and got to know they are faking the most of the people doing the same, displaying costly products and sending them cheap quality and not refunding the amount when they want to return. This company needs law intervention and they are messing up and doing fraud business cheating people. Below are the details of the product.
Order Placed: **-**-****
Order Delivered: **-**-****
Order Returned: **-**-****
Order Id: ****-******
Amount Paid: **** (**** product+** extra for cash on delivery).
After numerous calls and emails no resolution for the issue. Please help us in getting the refund and also I would really request you to take some action on the company before they trap some more people.