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Mast and harbour - didnot recieved my refund

NEHA filed complaint against Mast and harbour on Jun 12, 2020

I have ordered navy blue mast and harbour bag from myntra . But i recieved another bag which is not similar to pic which i have ordered. i return the bag on *th march **** .but till now i have not recieved my refund yet . i contact several times and always they told me that the initiate my transaction amount in my bank account. myntra told me to send my bank statement . i send my bank statement to myntra. i contact my bank branch several times for my refund. bank told me that they did not get any transaction request from myntra. when i told this to myntra they stop to reply my emails . please refund my amount ASAP.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Mast and harbour

7

Total Complaints

5

Total Resolved

71.43%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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