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Manmatters - Didn t get refund

Shubham kumar filed complaint against Manmatters on Feb 20, 2021

I ordered derma roller and minoxidil from manmatters.com and made online payment through upi on ** feb ****. But later on the same day, i cancelled the order but didn't get the cashback. I tried reaching to theme on number given by them as ***- ********. But no was there to answer. I tried reach theme using their WhatsApp contact, luckily i got the reply on next day and they convinced me that my issue has been forwarded to their team but that was of no help. I see that this is not the problem with other websites like amazon and flipkart because they instantly refund the amount. I couldn't study for my upcoming examination because i was tired of trying to contact theme.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Manmatters

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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