naukri.com - didn't receive the service from naukri for which I paid

I have taken Naukri fast forward services * weeks back. But as promised I am not receiving any relevant job or recruiter details. Just they are forwarding system generated recruiter details which are not at all relevant to me. When I wrote to them I am receiving the same reply again and again. Even when I talked to concerned person & customer care executive they intentionally disconnect the calls & reply that the call was disconnected due to a technical problem. When I called their customer care executive they told me that whatever you want to do you can do the money cannot be refunded back.