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Matrix International SIM - Didn't get replacement

Srishti N Chowdhury filed complaint against Matrix International SIM on Oct 25, 2018

some days ago i ordered a pair of matrix opti care smooth and straight shampoo...but i got a another product (pair of loreal shampoo)....so I called at flipkart customer care center...then they accepted my concern and accept the replacement policy....but when the wish-master or delivery boy came to replace my product he said that my fmpc number is different than the original product but my order id has matched...then again i called to flipkart customer care center....they told me to wait ...but still i didn't get any response from them and i called them several times but they can't respond me.... I am seriously very disappointed with ilipkart

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Matrix International SIM

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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