Kent - Deviation against warranty
Susanta Kumar Biswal filed complaint against Kent on Aug 9, 2023
I have purchased a RO from kent having Installation Date on **/**/**** and its registered in my wife's name.I have registered a complaint regarding the abnormality of ro. It's water leakge from the top side of the tank. After checking the service man told to replace the RO membrane & carbon filter and he told it will be on chargeable basis.
My concern is its already under warranty period. The behavior of service person is pathetic.The point he is saying not matching any clauses of warranty. He is saying only once the RO membrane can be provided during the warranty period.For the *nd RO membrane during warranty period I have to submit the water test certificate.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Anita Rawat on Jun 23, 2024
Kent – Kent not providing serviceClosed
kent elegant alkaline defective unit was purchased from Kent April ** **** and still in warranty. (Sales person was Dimpal Kumar **********).On *th June the unit started leaking internally. A service request numbe...
Rudrajit Samui on Mar 10, 2024
Kent – Technician didn t visit Closed
Raised service request for water purifier not working on *th March but technician didn't visit,its **th March * evening now.AMC done with Sun Services under Kent.Engineer neither picks call nor visits.Assigned engin...
Nisha vinay Adhikari on Feb 16, 2023
Kent – Item brokenClosed
Kent sandwich grill ***w was broken the item was gifted hence was not able to report in time kindly help
Karan singh rathariya on May 31, 2022
Kent – Accessories of Kent purifier is not workingClosed
I have ordered a Kent purifier on **.*.****, when the product delivered, it's accessories not working, so i replaced it. I received new product but it's also not working. Now this product not useful for me. Fli...
Prateek Gupta on Dec 10, 2021
Kent – Service not delivered Closed
Since one week m calling the engineer who was authorised for my service .. On daily basis he is saying i will come today i will come today. On thursday he abused me that uh are not paying me and he talked me in r...