Fastway Transmissions Private Limited - Despite talking to the cable subscriber officer for the last 10 days my cable was not turned on

My name is Shubham and I am using your Fastway cable connection. But this month your employee (area boy) charges *** rupees for activation for my cable. But it has been at least ** days. But the boy in your area cannot come to my house! And the customer care people send the boy of the area saying the same thing again and again.