Bonito design hrbr layout Bangalore - Design Booking Fee amount is not refunded

My project id is :***** and myself Kishore Kumar. I have paid **,*** as a booking fee which is refundable within ** days after CDM to the Bonito design which is in HRBR layout for the initial design. As per their application, customer can cancel their design if they are not satisfy the design or quotation which they provided. I cancelled my project on -time on the day of CDM meeting. I didn't get my refund Amount till now. It's been more than * months i didn't get my money only. Supreet is the manager who forced me to pay the amount and he said it is refundable within ** days if we don't like the design. That's why I paid the amount, i didn't like the price which they have quoted, i cancelled the project with them and should get my refund amount. I called the manager and sent so many mails. No one is responding to my mails and not giving any status of my refund amount. I'm completely frustrated and they are not standing their words and policies. It is completely scam and no one should face the same problem. It should be escalated to higher level and they should not repeat it