THE HELLO WORLD - Deposited security money not refunded

I stayed in a rented hostel since July **** named Nestaway (currently changed its system and named the company as hello world & hostel named as hello Einstein) in Kota, Rajasthan. I left it on the **th of April ****. Based on policy within * days of move-out from the rent I should receive Rs.**,*** as deposited security money and Rs.*** for leaving two days before the end of April month that means subtotal Rs. **,*** I should receive in my account (details submitted to them).
I called assistant on regularly but he uses to refuse by giving his own different non-sense fake issues and telling particular next dates to receive my amount. Sometimes he pretends that he is not getting my voice- for this, I have to contact him through student staying there and sometimes does not pick up my call. House Owner is more-over smart who never picked my phone since day I left his rent. I also visited on **th May to get my money whether cash or account transfer but assistant declined by showing his phone fake written note that I will receive on just the next day. Yet his refusal goes on.
Heard from another student that employ had cut more money on card payment and said it was a mistake and this extra money will be transferred in his account but the same case he did not receive his money. So please help me out but I am just a student and my parents out of struggle paying for me.
owner name-AJAY
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Assistant name-MANOJ
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