Housr Technologies Private Limited - Deposit not returned after vacating flat

My flatmate and I were tenants at Flat ***, Housr Emilio, Bangalore, from January **th, **** to March **st, ****, a period of over two years. We had individual rental contracts with Housr and consistently paid our rent on time. Throughout our tenancy, we accommodated several rent hikes and remained fully compliant with all terms.
At the time of move-in, each of us paid a security deposit of ₹**,***, which was later increased to ₹**,*** for myself and ₹**,*** for my flatmate during contract renewal. We promptly paid the additional amount. As per our signed agreement, Housr is obligated to refund the deposit within ** working days of vacating the property.

We sent a formal notice of our intent to vacate via email on **th February ****. We did not receive any official written response to this email, but we confirmed the notice over phone calls with the Resident Manager. Furthermore, on *th March and again on **th March, we received messages from the Housr team which clearly acknowledged our departure. In fact, the message on **th March explicitly asked us to fill a Google Form with our bank details for the refund—clearly confirming that Housr was aware of and had accepted our move-out.

We vacated the flat on March **st, ****. As of today, more than ** working days have passed, and we have received neither the refund nor any clarity from the Housr team.
Repeated follow-ups have been ignored or brushed aside. Our Resident Manager, Tejasvi Choudhary (Phone: **********, Email: tejasvi.choudhary@housr.in), has failed to provide any concrete updates. Phone calls typically end with vague promises that details will be shared "the next day"—which never happens. Most WhatsApp messages have gone unanswered.

On April **th, we received a message informing us of some deductions from the deposit, which we acknowledged and accepted immediately. Still, no FNF or timeline was provided. On June **th, Tejasvi stated that the breakup (FNF) was ready and would be shared soon. I followed up again on July *nd, and he claimed it would be sent by end of day. During that call, I informed him that I would pursue legal action if the matter continued to be delayed. His response was to ask me to go ahead with legal action if we did not receive the breakdown by the end of day. This exchange took place over a phone call and was not recorded in writing.
To support this complaint, I will be attaching:
* WhatsApp screenshots of our communication
* Security deposit and rent payment receipts
* The last signed rental agreement (which ended in December ****)

Although we continued staying until March **st, ****, no renewed contract was issued. Nevertheless, we continued to pay rent and have valid receipts for the same.

This entire experience has been exhausting and deeply unprofessional. As tenants with a flawless payment history over two years, we find it unacceptable and unethical that we are forced to chase our rightful refund in this manner. This conduct is far from what is expected from a company that positions itself as a provider of premium housing services.