Binomo com trading app - Deposit not received in Binomo after paying the amount

Sandhyarani filed complaint against Binomo com trading app on Jan 5, 2025

On *nd Jan **** i have made a deposit of ***** at *:**pm from MobiKwik wallet pocket UPI and the transaction was successful , I have provided them the RRN number also . But they are saying they didn't receive the funds , i have provided them all the information more over provided them the transaction statment from MobiKwik wallet with transaction id information . They simply asking me bank statement . I clearly told them it is not related to bank and it is related to the wallet from MobiKwik and told them I provided them the statement they are not willing to check with the receiver and telling me that they can't do anything they don't want to check the back ground also
It is clearly showing that they don't want to provide me my amount back

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Binomo com trading app

Total Complaints

Total Resolved

55.56%

Consumer Satisfaction

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