Parimatch - Deposit Not Happen

Meena singh filed complaint against Parimatch on Apr 13, 2025

I am writing to submit a complaint against Parimatch, an online gaming operator licensed by your authority.

Complaint Details:
- *Player ID:* *********
- *Issue:* Deposit Not Credited
- *Date of Issue:* *th March ****
- *Relevant Communication:* Attached chat transcript with Parimatch support

Transaction Details:
- *Deposit Amount:* ₹**,***
- *Deposit Date:* *th March ****
- *Deposit Method:* UPI
- *Name:* Meena Singh

Description of Complaint:
On *th March ****, I made a deposit of ₹**,*** into my Parimatch account using UPI. However, the amount was not credited to my account. Despite numerous follow-ups with Parimatch support, the issue remains unresolved.

Resolution Requested:
I request that you investigate this matter and take necessary actions to resolve the issue. Specifically, I request that the deposited amount of ₹**,*** be credited to my Parimatch account.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Meena Singh

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Parimatch

338

Total Complaints

180

Total Resolved

53.25%

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