Little Box Softech Private Limited - Delivery agents are not making calls before marking us not responding

Hi,
Please be informed that your delivery guys are not even calling me before marking me as not available.

Even after reaching out to you people multiple times there has been no response from your customers care email.

I have ben waiting for my package from the last ** days. Please please let me know what it it that I have to do get my package delivered on time. What is the challenge that these people are facing.

I get a message on whatsApp that it will be delivered everyday! I keep waiting for it everyday and I get a response saying that I was not available can you please. Let me. Know how am I supposed to respond when there are no cals made on the delivery agents end!!!!
I am extremely frustrated by this.

Please. Note the delivery guys number who has spoken to me very rudely and refused to deliver my package. **********.

Please take some stern action against this
Thank you.
Tanya