Facebook Pixel Tracking

Wenzye - Delivered wrong product with a remark we are sending you different item since what u ordered is not

LALITA MEHRA filed complaint against Wenzye on Sep 2, 2021

first order number :. wz************
second order number:. wz***********

first order number refers to the product i ordered, it was a woman ethnic suit (* peice dress= suit + dupatta + bottom). - the delivered product was totally different product ( one peice dress- that too different color, design infact i couldn't find the delivered dress on their website)

on pointing out the same with the customer care, i was told to return the product at my expense which is their policy. it was returned. the money wasnt refunded by credited with-in wallet. i was told to order again. which i did as advised by them.

the second order number given above pertains to the same product which i intended to buy.

to my dismay i was send the same product.

on my again complaining that i have been delivered the same product again. they replied we have delivered better product. plz keep it with you.


Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Wenzye

30

Total Complaints

23

Total Resolved

76.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

EKTA on Apr 30, 2022

Wenzye – Received wrong product and they are not answering calls and msgs Closed

We have ordered a rust embroidery suit but have received a totally different white colour suit We tried to call them but no answer from that side We want our refund

ESHA KHANKA on Sep 15, 2021

wenzye – regarding purchasing itemClosed

I have purchase * suits from wenzye. But i have not recieved any message regarding the order and the invoice bill and my amount has been deducted! Though, i have already pay the amount of Rs ****/- !!

Mamta kataria on Aug 4, 2021

Wenzye – Product are not same as described in websiteClosed

I lost my money ....and product is not good condition ...I m very disappoint with that. I don't want to buy from this site again. So refund my money.

M Shah on Jul 29, 2021

Wenzye – Wrong cheap product deliveredClosed

The product I had ordered and product that is delivered are totally different. A very cheap quality product is sent to me which is hardly worth Rs.***-*** whereas product I had ordered was of Rs.****/- None of the ...

Prabhmeet Kaur on May 2, 2021

Wenzye – FraudClosed

Hi , just like you i bought a suit set from wenzye but when it was delivered i was shocked to see they only delivered a kurti not even a set and wat i ordered was the opposite of wat i recieved it was such a cheap m...