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Music on High powered by Shiprocket - Delivered different and damage product

Rudra Mukherjee filed complaint against Music on High powered by Shiprocket on Sep 10, 2021

I ordered on **.**.**** a Combo of Wireless Bluetooth headsets and Bluetooth Earbuds of amounting Rs. ****.** from Music on High which was powered by Shiprocket. They delivered on dated **.**.**** through Ekart Logistics but I found a different product inside the packet i.e. a single Headphone which was also a damage one.

I tried their customer care numbers but the same was not valid. Please find the necessary details stated below:

*. Order Number - THOT**SEP***
*. Ekart AWB Number - SRTC**********
*. Invoice Number - Retail*****
*. Invoice Date - **-**-****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Music on High powered by Shiprocket

1

Total Complaints

1

Total Resolved

100.00%

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