Uday Ramachandra Kutwal filed complaint against Fca India Automobiles Private Limited on Jun 20, 2022
Myself uday kutwal currently resident of pune.i recently purchased your product jeep compass with colour code green (TM)
From one of your oulets/dealers situated at pune banglore highway satara with name of "Krushna Auto Links".i've attached my invoices and documents of the purchase at the end of this mail.
I am writing this mail because unfortunately i noticed the paint job of my compass is not upto the mark.there are several manufacturing defects i found at the time of delevery and also bring them into notice of dealer representative,unfortunaly i didnt get satisfied explanations and reason of defects.sales representative and technical support team is unable to cure those defects and not even able to provide me proper reasons.at several panel/parts of my car i notice dust particles on my paintjob,also noticed paper/sanding marks on my base coat.at roof top there are two number of paint baubble i have encountered so far.the deeper i am looking at paint job more defects are coming out.the quality of paint itself dosent match the standards of 'jeep'.there are * number of panels i found very poorly finished and damaged paintjob.those panels have dust particles,thinned paint and more defects i can explain.at fuel lid there is brush touch up .they also did very poor brush touch up one of door which is unacceptable at any level.
Here i request you to please look into the matter and solve my issues.i am willing to take this matter fordward because i paid resonbly handsome amout of money for my car.this poor paintjob left me very unsatisfied and thats not brand 'Jeep' offers.so please reach me as early as you can.
I've attached my contact details and all documents,unfortunately i cant adress those paint defect on camera phn image.still i hv attached bubble paint image.
Vin no. MCANJREY*NFA******BM
Mobile no.********** I also taking fallow up with your customer care number and with the dealer in satara Krishna auto link from last * months but not getting any proper solution yet

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