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Sirphire cases - Delevery Refund Very Poor Costomer Support Related Issues

Abhay Gupta filed complaint against Sirphire cases on Sep 6, 2025

Order ID= ******

Tracking ID = SF**********KR

I ordered a back cover for my smartphone Poco X* Pro *G on August *, but today is September * and I have not received my order yet, what does this mean The seller has cancelled my order. What is this? I had made the payment trusting the sirphire website. My amount was Rs *** but even after placing a prepaid order, I have not received any order till now. And when I went to the website and tracked the order, I saw there was "Pickup Exception" And "Item cancelled by seller at GGN_Gurgaon_RTS, Location : GGN_Gurgaon_RTS" I wanted to ask sirphire whether I will get my order or not and if I don't get it, will I get my money back or not I tried to contact several times but did not get any reply If I don't get my parcel or money, I will file a case in the consumer court and also on the cyber crime portal

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Sirphire cases

12

Total Complaints

9

Total Resolved

75.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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