BYJU'S - Delay in issuance of refund
Eswar filed complaint against BYJU'S on Sep 11, 2023
Respected sir/ma'am
My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****.
As per their policy there's a ** days return or cancellation period.
So I've submitted the cancellation request within the timeline only. After contacting them continuously I got response from them asking bank account details to issue refund
( I paid amount ₹*,**,*** through credit card they said we'll refund the amount to your bank account then you've to pre close the emi)
I've submitted my bank details on **-**-****. They said I'll get refund within ** working days.
I've not received the refund and after that onwards I'm contacting them daily they are saying we will get back to you asap.
It's been **+ days since I have applied for cancellation. But their answer is same we'll get back to you asap. No proper response from the team.
Unfair trade practice. Customer support is pathetic.
Sometimes while talking to them I lost control.
Simply saying sorry and cut off the call.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Prasun Jana on Aug 6, 2024
BYJU'S – e learningClosed
this academic year they have not provided basic education materials like books. etc. that's why no update in learning. plzz help
Sri on Jun 14, 2024
BYJU'S – Byju s Cancellation refundClosed
I already have a Byju's course for my Kid from *th to **th Standard. But the Byju's Sales team came and offered a Tuition Programme and they informed saying that this program and content is completely different from...
Sujit Kumar Ray on Mar 25, 2024
BYJU'S – BYJU S NOT GIVING NOC AFTER CLEARED LOANClosed
Sir I had taken a loan for my son study course amount of rupees ***** from BYJU'S. Now I have no dues, but in my CIR it has been showing overdue of ***** rupees. And also they are not giving the NOC. So kindly look ...
Sridhar Ramasubbu on Feb 23, 2024
BYJU'S – Did not receive Standard books for Closed
Purchased Byju's pack for * years(until *th Standard), did'nt receive the books for *nd Standard ****-****. Did multiple followups, still no feedback.
Surojit Das on Feb 6, 2024
BYJU'S – Subscription fee Fraud Closed
I have paid the subscription fee for my daughters' education material for classes *st to *th std but have received material till *nd std only i have contacted to mentors many time but no resolution they just falsely...