Ford India - Deficiency of service

On ** April my car was not starting so I send it to service send using RSA and I got msg that delivery date is **th april **** I visited on **th they inform they don’t have spare so I paid **k advance and they informed new date of delivery is **th april on **st they call and told one order is backdate so new delivery date is **th april today on **th april they call and told one part is yet not dispatched same issue held one year before **th jan **** and I paid **k for repair and same happened again and my vaical is at service center from last ** days yet no estimate deliver date and they are not providing any alternate options of travel no alter car and also not paying for rental cars.