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Kenstar steam iron - Defective product

Ilaa filed complaint against Kenstar steam iron on May 23, 2023

I bought a steam iron and after receiving it I realised that it is defective. I chose to return it but then Jio mart rejected my return request saying that I should visit kenstar service centre. I want to return this iron.and don’t want to visit anywhere.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Kenstar steam iron

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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