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gozefo com - Defective product received

Paramesh Gujjula filed complaint against gozefo com on Mar 13, 2020

ORDER ID : ******
Registered mobile number with consumer : **********
I ordered for MacBook pro mid **** i* *th gen **gb ram ***gb SSD and I recieved the MacBook pro mid **** i* *th gen **gb ram ***gb SSD from gozefo (Quikrr assured). After * days the charger stopped working. Now They are not responding to my calls or Emails. I have called them on ***-******** and I didn't got the call back many times. For the charger somehow through call I have raised a request to check it. As per their process it should be fixed in ** hours. But I haven't received any call or message regarding the fixing the charger. ** hours has been passed away. Now I called that number many timed and I'm not getting call back. Because of it I'm unable to complete my work and study anything. Please help me on this. I would be happy if I get full refund and return the product. Thank you

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

gozefo com

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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