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Home > Complaints > Defective product delivered

Zotezo.com - Defective product delivered

Nitin PAwar filed complaint against Zotezo.com on Nov 21, 2018

I have ordered Equinox Mechanical EQ-BR-**** Personal Weighing Scale on *th November **** as order number #********* . its delivered on *oth November ****. but as i checked it its defective one. so i call the customer care of zotezo.com and raised a ticket. as discussed with customer executive i have shared product picture with them. after * weeks of time i haven't get any update regarding the same. each time am calling customer care they told me like "today we will pickup the product and will refund you in next ** hours" . am calling them * consecutive day for product pickup but no one is properly responding.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zotezo.com

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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