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Intex Ltd. - Defective INTEX washing maching delivered. Intex denying to provide service under warranty

V A filed complaint against Intex Ltd. on Mar 10, 2018

Purchased intex washing machine few months back with * years warranty from flipkart.
Machine stopped working after few days.
At first visit, technician confirmed on jobsheet that it's GEARBOX is damaged.
But when INTEX came to know its purchased from e-commerce portal, intex denied to provide me service under warranty with genuine authentic part rather misbehaving, threatening me.
Raised escalation till MD @_NarendraBansal and director @keshavbansal** but no help..
Plz help me in getting my money back.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Intex Ltd.

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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