Facebook Pixel Tracking

Hero Electric Vehicles Private Limited - Defective Bike sold by Hero Electric Pvt Ltd and not helping with refund

Kishore Kumar Kasi filed complaint against Hero Electric Vehicles Private Limited on Apr 21, 2023

I would like to log a complaint against Hero Electric Vehicles Pvt Ltd as they have sold a manufacturing defective vehicle to me. I have been facing the vehicle stopping issue since *st day from the date of purchase. I have reported the issue to the Hero Electric service centre & Dealership team many times and requested for refund by taking the defective bike. But they have not fixed the issue. I have attached the related complaint details on this grievance attachments. Due to the manufacturing defect, the vehicle is not functioning as expected & it caused an accident to us on **th April ****.

I would like to escalate this to concerned department to take an action against the Hero Electric & Dealership team and I need my refund of the vehicle as I have submitted vehicle, related documents, keys & helmet to the K Motors Service Centre.


Thanks
Kishore Kumar Kasi

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Hero Electric Vehicles Private Limited

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Vivek Tiwari on Jul 17, 2024

Hero Electric Vehicles Private Limited – Urgent Complaint and Service Request for Hero Electric Scooter Photon LP Closed

Dear Hero Electric Team, I hope this message finds you well. I am writing to bring to your urgent attention the issues I am facing with my Hero Electric Photon LP scooter. I reside in Mira Bhayandar and ...

Rajesh kumar singh on Aug 29, 2024

Hero Electric Vehicles Private Limited – MY Hero Electric Sccoty Photon LPOpen

I have purchase scotty hero photon LP on **.**.** my scotty battery and motor has not been working. scotty is also not running i have consulted to Dealer where i have purchase they are saying we can not replace the...

Rani P N on Jan 22, 2024

Hero Electric Vehicles Private Limited – Battery of the electric ScooterPrice HikeRude Behaviour of the Showroom ManagerOpen

My name is Rani P N I purchased an vehicle( Scooter- Hero Photon) * years ago in December ****, for Rs. *,**,***/- from -Parx Hero Electric Bikes and Batteries, Edappally Pukkattupady Road, Judgemukku, Ernakulam...