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Home > Complaints > Defective ASUS Laptop Request for Replacement Refund

Asus and flipkart - Defective ASUS Laptop Request for Replacement Refund

Kokila k filed complaint against Asus and flipkart on Aug 26, 2025

I purchased a brand-new ASUS laptop (Model X****ZA) on **th July **** from Flipkart.
Within a few days, it developed serious defects. ASUS replaced the battery on **th August, but now I am facing new issues: *.* GB data drained in ** minutes while installing Google Chrome, and the laptop is very slow.

ASUS has denied refund/replacement citing Flipkart’s *-day policy, but as per the Consumer Protection Act ****, a customer has the right to refund/replacement for a defective product.

I kindly request ASUS India and Flipkart to resolve this issue urgently by providing a proper replacement or refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Asus and flipkart

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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